Automotive Recalls for Consumers

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Feds Investigate Suspension Failure in Hyundai Santa Fe

7/8/2008

Federal safety investigators are examining consumer complaints of suspension failure, some at high rates of speed, in the 2001 model year Hyundai Santa Fe.

Two consumers reported to the National Highway Traffic Safety Administration (NHTSA) that their vehicle "nearly rolled over" following the suspension failure.

NHTSA has received six consumer complaints about failed suspension parts in the Hyundai SUV that claim the rear trailing arm in the vehicle failed because of excessive corrosion.

Three people reported that they lost control of their Santa Fe while traveling at speeds of 55 mph or more.

The safety agency has opened a "preliminary evaluation" of the complaints which could eventually lead to the recall of 25,000 Santa Fes.

NHTSA is also investigating allegations that the subframe on the Hyundai Sonata can rust to the point of causing suspension failure.

The Office of Defects Investigation (ODI) at NHTSA has received 40 consumer complaints about severe corrosion in the 1999 through 2002 model year Sonatas.

Consumers have reported "fist-sized holes in the frame" that can cause the suspension control arm to detach from the vehicle, according to federal safety investigators.

Sonata owners reported traveling at speeds from 5 to 65 mph when they encountered the suspension failure. Some of the incidents "resulted in the vehicle becoming disabled in the traffic lane at night with the driver and child stuck in the car," according to the NHTSA Web sit. "Passing traffic swerved around the vehicle at high speeds," NHTSA said.

Another reported the Sonata was so badly rusted the vehicle was declared a total loss by the insurance company after the lower control arm completely separated from the vehicle "causing the half-shaft to detach from the transmission and resulting in damage to the wheel housing and quarter panel from the detached wheel.

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About Recalls

Usually, if you are the registered owner of your vehicle, you will get a recall notice when a manufacturer issues a recall on your vehicle or tires. But sometimes vehicle owners don't receive the auto recall notice―maybe you've moved or you tossed your auto recall notice out thinking it was junk mail.

Defects that result in an auto recall can range from a minor mechanical defect like a glitch in a door lock to major defects such as defective axels. Sometimes an auto recall is for a simple nuisance while other recalls are truly safety hazards.

If you notice something about your vehicle that is just "not right," you should check to see if an auto recall has been issued. It's a good idea to check for recalls frequently in case any safety issues are discovered and your auto recall notice has been lost in the mail.

Get all the up-to-date vehicle and tire recall information available from the Automotive Recalls for Consumers (arfc.org).

The Office of Defects Investigation (ODI) is an office within the National Highway Traffic Safety Administration (NHTSA). ODI conducts defect investigations and administers safety recalls to support the NHTSA’s mission to improve safety on our Nation's highways. NHTSA is authorized to order manufacturers to recall and repair vehicles or items of motor vehicle equipment when ODI investigations indicate that they contain serious safety defects in their design, construction, or performance. ODI also monitors the adequacy of manufacturers' recall campaigns. Before initiating an investigation, ODI carefully reviews the body of consumer complaints and other available data to determine whether a defect trend may exist.